WESTCHESTER COUNTY, N.Y. -- United Way urges area residents to add the free confidential Hudson Valley Region 2-1-1 helpline to their list of critical phone numbers in anticipation of the pending snow storm.
United Way’s 2-1-1 helpline offers callers information and referrals to health and human services organizations most appropriate for their needs. Call specialists can communicate with callers in more than 200 languages. The line is available from 9 a.m. to 7 p.m., seven days a week.
Residents can dial 2-1-1 for information pertaining to shelters, warming stations, road closures, power outages, donations, recovery services, and other disaster-related services.
The helpline reduces caller anxiety by getting them connected to the right service providers while reducing non-emergency calls to 9-1-1 and taking the burden off frontline response agencies where people frequently call when they don’t know where else to turn.
United Way’s 2-1-1 helpline was launched in 2005 as a collaborative effort of the United Ways of Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster and Westchester counties, and community and government partners.
For more information dial 2-1-1 or log on to the 2-1-1 website at www.hudson211.org.
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